Chicken Rice and CRM

Some say “customer is king (or queen)” – but how do you actually make your customer feel so? Resident contributor, Ian Timothy, uses a personal anecdote to illustrate the importance of customer relationship management and what it entails. Read more

News Flash: Spirit of Enterprise Launches Alumni for Successful Singapore Entrepreneurs

For Immediate Release: Spirit of Enterprise (SOE) Launches Alumni for Successful Singapore Entrepreneurs. SOE celebrates its fifth year of community service with the launch of the SOE Alumni; with official partner for the launch - Credit Suisse. Read more

Entrepreneur Reads for the Day: 29 August 2007

Here are some recommended entrepreneur reads for the day:

We start off with an interesting article from Presentation Zen entitled PowerPoint tips that are clear and to the point. In this article, the author offer three goals from Kosslyn’s book “Clear to the Point”: (1) Connect with your audience, (2) Direct and hold their attention, and (3) Promote understanding & memory and give explicit details on how to engage the audience listening to your presentation.

Following on, we have John Nesheim, talking about MANAGING VALUE PROPOSITION: Clarity + Numbers = Unforgetable, and it looks like that we are not the only people who advocate hard numbers for a value proposition. Finally, from Jeremiah Owyang, the web strategist, he presents an interesting article The Three Spheres of Web Strategy (and the skills required) that offers a perspective on how one should balance between technology, business and in our current web 2.0 era, community.

An informal meeting with Xu Hui, CEO of HiPiHi

Last Tuesday, before the State of Play V party “Flash Forward”, thanks to Andrew Peters and the Digital Movement, I was invited to meet up with Xu Hui, CEO of HiPiHi and we spent one hour together with him, hearing his thoughts and aspirations about HiPiHi, China’s virtual world platform creator with an interesting tagline, “The World Exists because of You”. We will also hear his thoughts about how HiPiHi differentiates herself from Second Life. Here is a summary of the main points during that one hour conversation. Read more

Introduction to i.JAM Platform, Singapore

Do you have a killer web 2.0 or digital media idea but you cannot find people who can do the coding or facilitate the business development (or vice versa)? Where can I seek funding from the incubators assigned by MDA using the micro-financing scheme? Here is the exact solution for you: iJAM.SG. The “IDM Jump-start And Mentor” (i.JAM) initiative supports individuals and start-ups with breakthrough ideas that can be developed into innovative products and services. i.JAM is one of the initiatives from the IDM Programme. In this post, we will talk about the i.JAM platform in detail and offer some tips to how you can participate in the process. Read more

Entrepreneur Reads for the Day: 26 August 2007

Here are some recommended entrepreneur reads for the day:

Train your reasoning and analytical skills when evaluating anything in life - be it that business plan that just came into the mail, or a claim that your friend just made. Scott Berkun asks us to question fundamentals and premises which claims rest on in How to Detect Bullshit.

Todd Hoff gives a low-down on the YouTube architecture. Great for all web 2.0 startups seeking to understand YouTube better, learn from their process and perhaps emulate some of their practices. A startup I know uses its example of living off credit cards – may not be the smartest idea, but perhaps one of the few viable ones at the beginning.

Verticals In Waiting: Hotels (2)

After having put forth his case for a market gap in the hotels vertical, resident contributor Ian Timothy delves deeper into this vertical and offers a more targeted analysis as to how to make a web 2.0 Singapore hotels search site work.
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The Art Of The Start: Part 2

Continue resident contributor, Cobalt Paladin’s story of his take of the Art Of The Start: Part 1 with Part 2. He shares his personal experiences in trying to get customers near the beginning of his entrepreneurial venture. Read more

Metasearch in classifieds verticals

Recently, Ian Timothy wrote an analysis of a gap in market need which current solutions have failed to provide for: online search for hotel accommodation in Singapore. Inspired by that entry, our other resident contributor, Der Shing, offers some interesting questions on how the metasearch framework can be extended to online advertising as a whole. Read more

Event News: State of Play V

For the past few days, Singapore hosted the conference “State of Play V: Building the Global Metaverse“. It brings down academics, industry players and even lawyers down for this conference. One of our editors from SGE is currently working (with the help of The Digital Movement) on a narration of an informal meeting with with Xu Hui (CEO and Founder of HiPiHi, a virtual world platform from China that utilizes a different set of ideas and technologies from the renowned 2nd Life), which will be published in a few days time. Meanwhile for our readers, you can read interesting accounts of the conference through our local technologists/bloggers, Van Tan and James Seng, and also from a famous Korean blogger, TechnoKimchi (who wrote a few entries on this event), who was also present in the conference.

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