Singapore should consider Intrapreneurship rather than Entrepreneurship

October 19, 2006 by Bernard Leong  
Filed under Special Commentary

Unlike other governments, the Singapore Government has been a strong advocate of entrepreneurship. From fundraising to assistance to small-medium enterprises, they have done a significant amount in promoting and encouraging entrepreneurship. However, both the risk-adverse culture and the critical mass are barriers for such a culture to occur. These crucial factors made Singapore a better candidate for intrapreneurship rather than entrepreneurship. This article argues why Singapore is better for intrapreneurship rather than entrepreneurship and makes a bold suggestion to the civil service and government-linked companies since they are the major employers for most Singaporeans.

Intrapreneurship refers to the creation of an innovative enterprise within an organization. Unlike entrepreneurship, the intrapreneur has a couple of advantages: capital depending on the size of the company, physical infrastructure, salespeople, support people, and a brand (if it is a big multi-national company). With an endowment of resources, the intrapreneur needs to do the most difficult part, that is to connect the dots and create an enterprise within. For example, some MNCs have set up venture capital groups within to do investments on companies which they deem as emerging disruptive technologies against their own. Other cases include a new product development which could be difficult to implement within the major units of the company. These are the situations where intrapreneurs can be born and made.

So, why is Singapore suitable for intrapreneurship? Let us examine a few factors:

  • Risk Adverse Culture: Most Singaporeans are risk adverse and are afraid of breaking from the status quo. The dropout rate for being an entrepreneur (without any resources) is far too high compare to their stable job. In the intrapreneur scenario, they are able to exercise creativity within the organization and still get paid the same salary. Of course, the intrapreneur has to compromise part of their crazy and wacky ideas for a pragmatic and slightly “out of the box” plans for their intrapreneurial enterprise.
  • Meritocracy revisited: Oftentimes, in Singapore, everything is dependent on your paper. Your grades from PSLE to university has decided whether you are a scholar or a statistic. Our government has adopted the view that if they spend a million dollars on your education, they will guarantee you a great position without really putting you to the test. In Singapore, you are booted out from that privileged position by screwing up rather than making an impact. If the non-scholars and scholars can compete on platforms that encourages intrapreneurship (i.e. create value for the big organization), that will be meritocracy at work.
  • The big resources not on the hands of the entrepreneurs: At the moment, Singapore does have a critical size of patents and innovations. Most of them are under A-STAR which prefer the licensing option rather than the startup option. Even the inventors realize that there is no point for them to start a company because they don’t want to sacrifice their large paychecks to be an entrepreneur and fail. One can create a model where we turn some of these people as intrapreneurs and subsequently shift them out when they succeed. In some sense, this handholding might help most Singaporeans who are so afraid to fail.

If you are convinced by the reasoning above, the question will be how to implement it. The answer is that we should start from the civil service. Of course, bureaucracy seems to exist within all sectors of Singapore. The real question for the people who promote entrepreneurship is the following: if they don’t want to take risk, why should we care? What if we force them to take risk within their safety net? So, here are some crazy ideas:

  • Assess Civil Service staff not by paper but by impact: You hear about talented lawyers like Mr Wang who quit the civil service because he hit the ceiling point for not being a scholar. Perhaps, the civil service needs to institute project-based work to assess teams of people and perhaps, offer a growth opportunity for these people. If Google can give one day free for their workers to innovate, we can do the same from the ministry of manpower to the ministry of health.
  • Initiate an Intrapreneurship movement: Actually, ninety percent of the Singapore market are dominated by the multi-national corporations. Instead of asking the entrepreneurs to reinvent the wheel, why don’t we ask the MNCs to implement their intrapreneurship models in Singapore? Google and 3M are companies where we can take some best practices from. The real difficulty is to find the projects that can help the organization while at the same time, induce intrapreneurship.

Actually, we are productive and efficient, according to most people out in the world. Social compliance has stopped us from being creative and innovative. In order to foster entrepreneurship, the change from within might be a better option. So, perhaps, for the policy makers, you should give intrapreneurship a try.

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Related posts:

  1. After CEO Unplugged-Intrapreneurship at NUS Entrepreneurship Week
  2. Intrapreneurship in an Asian context. Possibility or Myth?


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Comments

  • benjamin mwalugaja
    intrepreneurship is only way towards success because when on e add value to every he do automatically the result are good
  • Hi Bernard. Oliver here and I work at P&G. I believe one of the core drivers of the lack 'intrapreneurship' as you described it is the kind of structure MNCs and even governments have, where the logic of efficiency and productivity dictates the division of work into discrete, measurable tasks (finance, sales, manufacturing,etc). An entrepreneur must transcend all this and view market opporunities as a cohesive whole. Hence, the issue is not really 'intrepreneurship', but 'ex-treneurship' - how to make employees more externally-focused to look beyond their internal tasks and see what the biggest unmet need is among customers and consumers. A lot companies already advocate this mindset. Idea Crossing is a company that offers companies consumer-driven innovation; P&G has Connect & Develop where a global network of non-company scientists are leveraged to solve the most pressing technology-related problems.
  • Nyee N Tun
    Not only is it possible, but it has already been taking place. Every organisation, public or private, is made up of many layers of processes. Some of which are value adding processes whereas others are not.
    It is those higher value adding processes that have a potential for IPship.
    If these value adding processes, which have been satisfying only internal demand, but have the capacity and resources to fulfill external, then they can be made available to service the general market, ie EPship!
    Example - lab services say at HDB, a materials testing lab in a private company, in-house design section, a bank's database of freight forwarding companies can be tailored to link up service providers and service seekers etc etc etc..
    Its about creating value & maximising returns in an innovative way. Capitalism at the next level!
    best regards,
  • DT
    Ladies and gents. I am an Intrepreneurer. The work that I do and projects I create, create value for the organisation I work for. Now granted I'm not in civil service, but I work for a typically Asian run company, and all sterostypes apply.

    I was actually planning to write an article on "how" to do it, as an extension to this artical's "why" we should do it. Please stay tuned.
  • Christopher Ng Wai Chung
    Maybe there is an alternative. We've got so many brilliant scholars whose bonds will end after 8 years. Why not collateralized cheap loans for these "elite-start-up funds" to be sold to investors like me ?

    We can have a "street-smarts" fund and a "scholar" fund ( ala Donald Trump ) and allow citizens to bet on it. We'll let the market dictate the interest rate and investors will bear the risks of default.

    Between a streetwise ITE or poly grad and a scholar starting a business, I'm happy to bet my money on the former because I think he's more likely to eat humble pie and humiliate himself for more business.

    I think this will answer the ultimate question : Are academic book smarts useful in the real world of business ?

    Regards
  • Christopher Ng Wai Chung
    If intrepreneurship happens, very likely, it will be found in an R&D lab of a MNC. Spinning off something which began as a social enterprise is also possible because of the low likelihood of introducing competition with the company.

    Intrapreneurship in the civil service is very far fetched. Privatization is likely to occur first and I think more civil servants should ask themselves tough questions about this phenomenon. ( Unlike many readers here, I actually support privatization of as many government services as possible but service levels must be defined very clearly for companies to run their operations. )

    It's noble but unrealistic to expect the civil service to take the first step introducing any changes, look how long it took for them to have a 5 day week ?

    Then only other scenario I can think of is the Steven Ting episode where he bought the operations of a company which was withdrawing from the local market and built an enterprise of his own. That sounds more like pure entrepreneurship to me, though...

    Regards
  • BL
    Chris,

    Thank you for your thoughts.
    The profit maximization and cost-cutting approaches are more utilized in companies that outsource their manufacturing or specialized services to different parts of the world. If Singapore wants to move into knowledge based economy, this old school approach needs to change. I totally agree with you that very few companies can do that, but we need that very few companies to do it first.

    The unfortunate reality is that the SG government is the biggest employer and they should start first. Of course, the fear is that the middle management will completely screw it up, which I totally agree, after my experience with working with people from government agencies that claim to help entrepreneurship but instead making things worse.
  • BL
    TTG,

    Entrepreneurship is not only about making money. For example, social enterprise can be used to promote a particular cause.

    Let me use an example from the UK Medical Research Council. Originally this department called Gene Services is a government body that help to do sequencing for public environmental agencies. Then they open their services to private sector and eventually made a lot of money. So, the UK government suggested, "Why don't you guys turn it into a company?" Perfectly legit situation for intrapreneurship within the government.
  • ttg
    bad in theory, worse if it really got implemented.

    The last thing you want the civil service to do is them thinking that they can be entrepreneurs. What will happen ? each department will start to think that if they start to show profits, they'll look good. They'll start to charge for this, for that. They'll increase fees at will, etc. You can imagine the consequences. And the worst thing of it all is that these guys will want their share from the upside of the action, but none of the downsides (i.e. if the idea crashes, they'll still keep their jobs..).

    Let's be clear. Entrepreneurship is about making $$. In order to make $$, you have to be creative, hardworking, think-out-of-the-box, innovative, etc, but the final outcome is to make $$. That's how entrepreneurs are judged, whether directly or indirectly, whether intentionally or not.

    Your article has good intentions. The civil service should be creative, hardworking, innovative, etc, but please keep the entrepreneur stuff out. It's just like saying criminals are creative, we want the civil service to be creative, hence they should consider being a *good* criminal.
  • BL,

    Sounds good on paper, but probably wouldn't work (or hard to implement). It is very hard (perhaps impossible) to change the incentive structures within the civil service. The quality of the middle management is also suspect. All in all, quite a tall order.
  • While the terms intrapreneurship and entrepreneurship are used to show two varying environments, if we take a step back, I find that essentially they entail the same elements of pressure. Instead of the VC, you've now got your boss. Instead of being judged and 'pushed down' by your normal peers, you now have your employer and colleagues who secretly think you idea cannot be implemented.

    And the true point when you're declared an intrapreneur/entrepreneur is when you prove them wrong and actually get something up and running(regardless of whether its a new company or simply a new improvement within one).

    What's different between intrapreneurship and entrepreneurship is probably what BL brought up - the access to funds...

    And yes, we have to stop looking at failure to implement new ideas within a company as an incompetency
  • boon
    I had the impression that Mr Wang left because he couldn't stomach the job of a DPP anymore?

    In any case, we can only judge him by his blogging skills, so I wouldn't know how talented a lawyer he is. :)

    Regarding your article, I would like to say "the nail that sticks out gets hammered down". So only those who won't get hammered down can make it work i.e. the big boss or his pets.
  • Christopher did make a good points. I believe an intrapreneur is a 'maverick'. But could company tolerate maverick ??


    Most will probably agree that company do not like maverick especially if company is made up of employee who simply treat their work as a job. Most will preserve status quo, want to take less risk. So what the cause of these ?? The answer is culture within organization that is intolerant of mistake and failure.


    So what can a company do to promote intrapreneurship. Again, I believe the top-down approach is the best. It all start from upper management and hand-on engagement, though it is not easy. After "working with" many companies, I find that management prefer to talk the talk but do little to walk the talk. It only after sometimes, I realize it is because they do not want to should responsibility for the failure of the projects, and thus rather become ignorance of any "implementation problem".

    I do observe too that companies with too many structure and levels has poor chance of innovation because ppl will not be appreciated by the top (the top does not know what happening below them).
  • Christopher Ng Wai Chung
    Good idea.

    But look at the game theory from the MNC's point of view. It is more efficient to simply gather the life energy of my employees to cut costs or raise revenues for the company, why encourage intrepreneurship that is likely to change the balance of power in the organization ? Worse there is always the possibly of a spinoff becoming a deadly competitor in the future. Managers are also very unwilling in the real world to cede power to creative employees.

    Another way would be to view the game theory from the employee's point of view, the whole point about becoming an entrepreneur from being a corporate grunt is freedom. If I'm this brilliant and have such fantastic ideas, why not just incorporate on my own ?

    I'm sure there are plenty of good case studies to support intrepreneurship but they should be rare in Singapore. We're practice very old school management techniques and I doubt that will change anytime soon.

    My HR staff can't even spell sabbatical on the white board.

    We don't become employees because we are brilliant. Many of us become employees because we know that we'll be slaughtered in the business world.

    Regards
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