Wild Honey restaurant slammed for favoring foreigners, and what we can learn from it

April 24, 2012 by  

It was a bad day for Wild Honey, a popular all-breakfast restaurant in Mandarin Gallery, Singapore.

A customer named Gary Tan posted a complaint on the company’s Facebook Page alleging that he has been discriminated against.

Apparently, his request to get a corner table for three for himself and a guest was rejected. However, a foreigner that came in later was able to do the same. Think Rosa Parks, 21st Century version.

What really pissed people off, however, was the response from Guy Wachs, the restaurant’s founder. He said: “Dear sir, we have an international staff including many Singaporeans and respect all people. We deeply regret your remark (emphasis mine). Guy Wachs, Director.”

A screenshot was captured of the comments, which was apparently deleted. It caught fire on the forums (examples here and here) since yesterday: Read more

Passing Cost To Consumers Is A Last Resort – Cafe Owners Speak

June 9, 2011 by  

Photo courtesy of 15 Minutes.

Jeffery Koh, managing partner of cafe and bar 15 Minutes, recently received some bad news in a letter from a supplier: The price of Broccoli had almost doubled to $7 per kilo.

In normal circumstances, he would be horrified. But these days, Jeffery is no longer surprised because he is seeing two or three such letters coming in every month. Read more