New Zopim makes it easier for you to engage your most important customers

August 9, 2012 by  

Zopim, a Singapore startup that gives businesses the ability to chat live on their website with customers, has launched a new version of their service today.

One of the more prominent new features of this revamp is Triggers, which Zopim describes as a way to “proactively engage your most important customers.”

It works by alerting you when key customers drop by your site. Zopim can track howthey got to your site, perhaps via a Google search on your company or product, a click on an adword, or a blogpost sponsored by you. Read more

Singapore startup Zopim hijacks SXSW 2012 in Grinch costume

March 12, 2012 by  

A feather scarf and a huge package... hmm...

Christmas hasn’t arrived, but the Grinch has already terrorizedĀ SXSW and the city of Austin with his trademark smirk.

It’s all actually part of a mobile game by Singapore-based startup Zopim, which is representing the country at the festival. The startup’s flagship product, Zopim Live Chat, is helping more than 35,000 online businesses engage their customers real-time through their websites.

South by Southwest (SXSW for short), is an annual music, film, and interactive festival that is drawing over 16,000 participants from around the world. The interactive segment ends on 13th March. Read more

S’pore startup Zopim joins anti-SOPA protest

January 17, 2012 by  

Updated: 18th January

Zopim, a Singapore-based startup that integrates non-intrusive instant messaging functionality into websites (see interview), has joined the fight against the Stop Online Piracy Act (SOPA) — a controversial proposed bill in the US that aims to curb online piracy but runs the risk of destroying Internet innovation. Read more

Lean Startup Breakfast Singapore – 8 Jul

June 24, 2011 by  

Exchange ideas, learn what works and what does not, brainstorm with peers, and find partners are the main ideas for Lean Startup Breakfast Singapore Group meetup. Their next meetup will be held next month, 8 July with topic Customer Acquisition. Focusing only on tech startup, the first meetup was held last month, May. This group is organized by Deric Loh of TheEZSuite.com, a joint venture between SingPost and Paypal. Beside him, this meetup also gathers Usman Sheikh from Identifii (on SGE), Herryanto, Royston, and Julian from Zopim (on SGE), Danny Tan from Foound (on SGE), Yan from Flickevents, Jereme Wong, Badi from MOSAIC MediaHouse, and Jeff from Battle Ventures. Read more

PHOTOS! Singapore At SXSW 2011 – Part 2

March 29, 2011 by  

South by Southwest (SXSW) was a BLAST. If you haven’t, you should check out my pictures in part one on SGE.

This yearly conference saw Music, Film and Interactive people descend upon Austin, Texas in the US for two weeks of panels, meetups, day parties (with beer), night parties (with beer x 10) and drunken networking revelry.

I was there to check out the conference, stalk the Singapore delegation, meet old friends and make new ones.

So let’s start with… Read more

PHOTOS! Singapore At SXSW 2011 – Part 1

March 29, 2011 by  

SXSW 2011 is over. About 20K people from all over the world descended upon Austin, Texas (USA) for two weeks to experience the Music, Film and Interactive South by Southwest festivals.

This year was the first year that our tiny city state of Singapore had an official presence at SXSW Interactive (technology). Made possible by the Infocomm Development Authority of Singapore (IDA) (the CIO of Singapore government), SXSWi saw several of our startups exhibit and pitch there.

SXSW has grown in breadth, depth and number of attendees over the past 25 years: check out this cool infographic. This year was my first time there, as with most of the Singapore delegation. Here are some photos! Gorge yourselves. (Part 2 here.) Read more

Singapore At SXSW Interactive 2011

February 23, 2011 by  

For the first time ever in its 18-year history, the South by Southwest (SXSW) Interactive section of the larger SXSW Conferences and Festivals (including Music and Film) will see official Singapore representation. Supported by the Infocomm Development Authority of Singapore (IDA), SXSW Interactive will include a Singapore Pavilion exhibition and a Singapore panel during the SXSW Tech Summit. Read more

Zopim Is Hiring Developers

November 25, 2009 by  

zopimZopim has a few positions open for developers. Read more

E-Conversations Episode 1: ZopIM

July 15, 2008 by  

During the E27 Unconference 2008, Michael Cheng, founder of Podfire.sg, has launched a new show: E-Conversations where he profiles a new generation of start-up entrepreneurs and finds out what drives them, what motivates them and how they work as a team. With his tools in the social media space, he has started off with the ZopIM team which we have interviewed. So, now you can see actually how the ZopIM works and their trials and tribulations. Read more

Aftermath of E27 Unconference Singapore 2008

July 12, 2008 by  

Kudos to the E27 team, the Unconference Singapore 2008 held in Matrix, Biopolis had been a fantastic and well-organized event. It had an overwhelming turnout, hitting between 200-250 people. From a surprising excellent keynote from Daniel Ingitaraj (Director, Developer & Platform Evangelism, Microsoft) to the enthusiastic pitches from many start-ups in the event, it was a gathering of many enthusiastic minds for a growing and emerging Internet industry. Read more